UNIT 1 |
Letter Format |
UNIT 9 |
Letters of Thanks |
UNIT 2 |
Beginnings & Endings |
UNIT 10 |
Giving an Opinion |
UNIT 3 |
Typical Letter Patterns |
UNIT 11 |
Giving Directions |
UNIT 4 |
Job Applications |
UNIT 12 |
Memo Format |
UNIT 5 |
Requests for Information |
UNIT 13 |
Memos: Requesting |
UNIT 6 |
Answers to Requests |
UNIT 14 |
Memos: Responding |
UNIT 7 |
Answers to Requests /Refusal |
UNIT 15 |
Memos: Informing & Announcing |
UNIT 8 |
Letters of Complaint |
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Copyright & Acknowledgements
Original version: ©UNHQ Training Section (1982)
Updated and key added in Geneva (2001) by C. Waites
Updated and converted to electronic format at UNHQ (2004) by J. Nooyen
Ongoing updates by UNHQ English Language Programme (ELP)
(Language & Communications Programme (LCP), OHRM)
Last update: 27 April 2005 |