Letters, Memos & E-mail

 

UNIT 1

Letter Format

UNIT 9

Letters of Thanks

UNIT 2

Beginnings & Endings

UNIT 10

Giving an Opinion

UNIT 3

Typical Letter Patterns

UNIT 11

Giving Directions

UNIT 4

Job Applications

UNIT 12

Memo Format

UNIT 5

Requests for Information

UNIT 13

Memos:  Requesting

UNIT 6

Answers to Requests

UNIT 14

Memos:  Responding

UNIT 7

Answers to Requests /Refusal

UNIT 15

Memos:  Informing & Announcing

UNIT 8

Letters of Complaint

   

 

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Copyright & Acknowledgements
Original version: ©UNHQ Training Section (1982)
Updated and key added in Geneva (2001) by C. Waites
Updated and converted to electronic format at UNHQ (2004) by J. Nooyen
Ongoing updates by UNHQ English Language Programme (ELP)
(Language & Communications Programme (LCP), OHRM)
Last update: 27 April 2005