Task 3.1: Formulating beginnings and closings
Most business letters have three parts: an introduction, a middle and a conclusion. Normally, the introduction will refer to any previous communication and state the purpose of this one. The conclusion will generally indicate what the writer expects to happen as a result of this letter.
Some typical patterns of letters might be:
| REFER + |
INFORM + |
OFFER FURTHER ASSISTANCE |
| REFER + |
REQUEST + |
ENCOURAGE A REPLY |
| REFER + |
REACT + |
IMPLY AN END OF EXCHANGE |
|
Assignment :
Using each set of clues given below, write a brief but complete letter following the suggested pattern:
Letter 1 |
REFER
(Answering previous communications) |
reply - letter - 18 January - request - copies - our report - consumption - alcoholic beverages - cafeteria |
INFORM |
inform - 50 copies - sent - 20 February |
END OF EXCHANGE
(Imply an end to exchange)
|
hope - information provided - useful - to you
|
Type your letter here:
Suggested answer |
Letter 2 |
REFER
(Answering previous communications) |
thank - letter - 12 June - inquire - openings -computer programmers - our - department |
INFORM |
as - anticipate - several openings - person – your background and experience – near future - appreciate -your calling - arrange - interview |
ENCOURAGE A REPLY
(Encourage an answer) |
look forward - hear from you - soon |
Type your letter here:
Suggested answer
|
Letter 3 |
REFER
(Answering previous communications) |
received - announcement - workshop - public speaking -held Washington D.C. 29-31 March |
REQUEST |
as - interested - attend - such a workshop – grateful receive - further information - and - registration form |
ENCOURAGE A REPLY
(Encouraging continued communication) |
appreciate - hear from you - earliest convenience |
Type your letter here:
Suggested answer
|
Letter 4 |
REFER
(Answering previous communications) |
reply - letter - 19 June - regret - inform - books ordered - out of print |
INFORM |
however - have - other publications - same topic - might - interest you |
OFFER FURTHER ASSISTANCE
(Offering Further Help) |
if - can be - further assistance - not hesitate - contact me - again |
Type your letter here:
Suggested answer
|
Letter 5 |
REFER
(Answering previous communications) |
Further to - conversation 13 May - consulted – several colleagues - regarding - suggestion - change – annual meeting January to July |
REACT |
Most - feel - summer not good time - many people – away on vacation. Suggest - inquire - alternative dates agreeable to all - and - inform me - soon as possible |
END OF EXCHANGE
(Thanking after requiring action or making a request.) |
Your cooperation - this matter - very much appreciated |
Type your letter here:
Suggested answer
|
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